Legal
Terms of Service
Effective date: July 30, 2026
These Terms of Service ("Terms") govern your use of this website and any requests for plumbing services from Top Shelf Plumbing Pros ("we", "us", "our"). By using this website, contacting us, booking service, or requesting an estimate, you agree to these Terms.
1) Who we are
Top Shelf Plumbing Pros provides residential plumbing services in Utah, including Salt Lake Valley and surrounding areas.
2) Using this website
You may use this website for lawful purposes only. You agree not to misuse the site, attempt to disrupt the site, or use the site in any way that could harm other users or our business.
3) Service requests, estimates, and scheduling
Any information you submit through our contact forms, booking tools, phone, or text is used to respond to your request and coordinate service. Estimates are provided based on the information available at the time and may change if job conditions differ from what was described or observed.
4) Dispatch fees and after-hours emergency service
Dispatch fees and after-hours emergency fees (if applicable) may apply depending on the nature and timing of the service request. Any quoted fees will be communicated before work begins.
5) Payments
Payment is due as agreed at the time of service. We accept common payment methods. If financing options are available for a job, we will provide details upon request.
6) Warranties and workmanship
Warranty coverage (if any) depends on the specific service performed and the equipment installed. We will provide warranty details on your receipt or invoice. Warranty may be void if equipment is modified, misused, or serviced by others after installation.
7) Photos and documentation
We may take photos or notes of work performed for documentation, warranty, insurance, or quality-control purposes. We do not share customer-identifying information publicly without permission.
8) Third-party tools and links
This website may include third-party tools (for example, online booking) and links to third-party sites. We do not control those services and are not responsible for their content, policies, or availability.
9) Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website. Our total liability for any claim related to the website will not exceed the amount you paid us (if any) for the specific service giving rise to the claim.
10) Changes to these Terms
We may update these Terms from time to time. The effective date at the top of this page reflects the most recent version.
11) Contact
Questions about these Terms? Contact us at [email protected] or call/text (385) 615-6620.