Legal

Privacy Policy

Effective date: September 24, 2026

1) Information we collect

We collect information you provide directly to us and information collected automatically when you use our website.

• Contact information you submit (name, email, phone number if you call/text, and the details you share in your message).
• Service details you provide (address/city, issue description, scheduling preferences).
• Basic website usage data (for example: pages visited, approximate location, device/browser information).

2) How we use your information

• To respond to your request, schedule service, and provide estimates.
• To communicate with you by phone, text, or email about your service.
• To improve our website and customer experience.
• To help prevent fraud and protect our business.

3) Website forms & third-party services

Our website may use third-party tools for online booking, analytics, and form delivery. When you submit information through those tools, it may be processed by the service provider under their own privacy policies.

4) Cookies & analytics

We may use cookies and similar technologies to understand how visitors use our website and to improve performance. You can control cookies through your browser settings.

5) Sharing of information

We do not sell your personal information. We may share information only as needed to provide service (for example, scheduling/booking tools) or as required by law.

6) Data retention

We keep information only as long as needed to respond to your request, provide service, maintain business records, and comply with legal obligations.

7) Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.

8) Your choices

• You can choose not to submit information through the website and instead call or text us.
• You can request that we update or delete your information by contacting us (subject to legal/recordkeeping requirements).

9) Opting out & getting help

If you receive text messages from us and would like to stop, you can opt out at any time:

• To unsubscribe from text messages, reply STOP to any message you receive from us. You will receive a confirmation that you have been unsubscribed and will no longer receive text messages from us.
• To get help or more information about our text messaging, reply HELP to any message you receive from us, or contact us directly using the information in the Contact section below.
• After opting out, you can opt back in at any time by texting START to our number or by contacting us directly.
• Opting out of text messages will not affect your ability to receive service from us. You can still reach us by phone, email, or through our website.

10) Children's privacy

Our services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13.

11) Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent version.

12) Contact

Questions about this Privacy Policy? Email us at [email protected] or call/text (385) 615-6620.