Plumbing Emergency?
We're On Our Way.
Active leaks, flooding, mold, no hot water, burst pipes — we respond fast, any time of day or night. Don't wait. Call or text us right now.
We Handle It All
What counts as a plumbing emergency?
If water is going somewhere it shouldn't — or you have no hot water — it's an emergency. Here's what we respond to 24/7, any day of the year.
Active Leaks
Water spraying, dripping behind walls, or pooling under sinks. Don't wait — small leaks become big damage fast. Shut off your main water valve and call us immediately.
Flooding
Basement flooding, burst pipes, or water coming in from a plumbing failure. We'll stop the source, assess the damage, and get your home protected.
Mold from Water Damage
Mold grows fast after a leak or flood. If you're seeing discoloration, smelling mustiness, or had recent water damage, call us to find and fix the source before it spreads.
No Hot Water
Woke up to cold showers? Water heater failure is one of the most common emergencies we handle. We carry units and can often replace same-day.
Burst Pipes
Frozen or burst pipes can dump hundreds of gallons in minutes. Turn off your main water supply and call us right away — we'll get there fast.
Sewage Backup
Raw sewage backing up into tubs, toilets, or floor drains is a health hazard. This needs immediate attention — don't use any drains until it's cleared.
If water is actively flooding your home
Shut off your main water supply valve first — usually near your water meter or where the main line enters your home. Then call us at (385) 615-6620. We'll walk you through next steps while we're on our way.
How to book an emergency appointment
You can book online through our scheduling system — just make sure to follow the step below so we know it's urgent and can prioritize your call.
Click "Book Online" below
Opens our booking form — choose the service that matches your issue.
Type EMERGENCY in the message field
This flags your booking so we see it immediately and prioritize your response. Include a brief description of the issue (e.g., "EMERGENCY — burst pipe flooding basement").
We'll call or text you back ASAP
Average response time is 30 minutes – 1 hour. For the fastest response, call or text us directly at (385) 615-6620.
Emergency dispatch fee
Of the $295 emergency dispatch fee, $89 goes toward the cost of the repair — the remaining $206 covers the emergency response for getting out to you after hours or on holidays.
Weekends have no additional charge for the visit unless the call is after 8pm or on a holiday.
Standard dispatch fee is $89 during regular hours — also applied toward the repair.
Excluding drain snake jobs.
What to expect when we arrive
- We assess the situation and stop the active issue first
- Clear explanation of what happened and what's needed
- Upfront quote before any repair work begins
- Clean, code-compliant repair — no shortcuts
- Photos documented for your records
💡 Fastest way to reach us
Call or text (385) 615-6620 directly. We answer 24/7 — if you get voicemail, text us and we'll respond immediately.
Questions
Emergency service FAQs
Common questions homeowners ask when they're dealing with a plumbing emergency.
Yes. We're available 24/7/365 — including nights, weekends, and holidays. If you call and get voicemail, text us immediately at (385) 615-6620 and we'll respond right away. Plumbing emergencies don't wait, and neither do we.
The emergency dispatch fee is $295 for calls after 8pm or on holidays. Of that $295, $89 goes toward the cost of the repair — the remaining $206 covers the emergency response for getting out to you after hours. Weekends have no additional charge unless the call is after 8pm or on a holiday. Standard dispatch during regular hours is $89, which also applies toward the work. Note: the $89 dispatch fee excludes drain snake jobs.
Go to our booking page and type EMERGENCY in the message field. Include a short description of the issue (e.g., 'EMERGENCY — burst pipe in basement'). This flags your booking so we see it immediately. For the fastest response, call or text us directly at (385) 615-6620.
Our average emergency response time is 1–1.5 hours. Depending on location and current call volume, it may be faster. We'll give you an ETA when we confirm your call.
If water is actively flooding, shut off your main water supply valve immediately — it's usually near your water meter or where the main line enters your home. Move valuables away from the water if it's safe to do so. Don't use any drains if you have a sewage backup. We'll walk you through anything else when you call.
We handle the plumbing source — finding and fixing the leak or pipe failure that caused the water damage. For mold remediation itself, we recommend calling a trusted restoration company. We can refer you to one if needed.
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